support@handceramics.com | Free shipping within the US for orders over $75
Order Tracking
Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order name and your email in the box below to get the status of your shipment.
If you just received a shipment notification, please allow 1 to 2 working days for the tracking information to update.
Frequently Asked Questions & Shipping Guide
⏱️ When will my order ship? All orders are handcrafted and processed within 1–3 business days. Once shipped, standard delivery typically takes an additional 5–8 business days depending on your location within the United States.
🔍 I haven't received my tracking number yet. What should I do? Tracking numbers are automatically emailed to you as soon as your order is fulfilled. If you haven't received an update after 3 business days, please check your Spam/Junk folder or contact us directly.
📦 Need to change or cancel your order? We allow order cancellations within 1 day (24 hours) of purchase for unfulfilled items. If you need to make modifications, please reach out to us immediately.
Still having trouble with your shipment? Our support team is always ready to assist you with any delivery issues. [ Contact Support: support@handceramics.com ]