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Billing Terms & Conditions
Welcome to Hand Ceramics. We provide a secure and seamless shopping experience for our handcrafted Vases, Cups, Plates, and Bowls. To ensure your security, we use industry-standard encryption and trusted payment processors.
1. Payment Methods
Currently, we accept payments exclusively through:
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PayPal
Through the PayPal gateway, you may also use your linked credit cards or debit cards (Visa, MasterCard, American Express, Discover) to complete your purchase, even if you do not have a PayPal account.
2. Pricing and Currency
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All prices on our website are listed in U.S. Dollars (USD).
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We reserve the right to change the prices of our products at any time without prior notice. However, the price charged for an order will be the price in effect at the time the order is placed.
3. Sales Tax
Sales tax will be applied to your order where required by law, based on the shipping destination (specifically for orders within the State of Georgia and other applicable jurisdictions). The exact tax amount will be calculated and displayed during the checkout process before you finalize your payment.
4. Payment Security
Your financial security is our top priority.
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Our store is hosted on the ShopBase platform, which is PCI DSS compliant.
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All transactions are processed through PayPal’s secure, encrypted gateway.
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Hand Ceramics does not store, collect, or have access to your credit card numbers or PayPal login credentials on our servers.
5. Order Confirmation and Billing
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Once you click the "Pay Now" or "Complete Purchase" button and the transaction is authorized by PayPal, your account will be billed immediately.
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You will receive an automated Order Confirmation Email shortly after a successful transaction.
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If your payment is declined or cannot be processed, your order will be automatically canceled, and no charges will be applied.
6. Billing Discrepancies
If you notice any unauthorized charges or discrepancies on your billing statement related to a purchase from Hand Ceramics, please contact us immediately at support@handceramics.com so we can investigate and resolve the issue.
7. Contact Information
For any questions or concerns regarding our billing terms, please contact our support team:
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Email: support@handceramics.com
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Address: 304 Forest Valley Dr, Gordon, GA 31031-2112, United States.
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Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST).
Email: support@handceramics.com
Address: 304 Forest Valley Dr, Gordon, GA 31031-2112, United States.
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST).
We typically respond to all inquiries within 24–48 hours on business days.
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